New Adventures 2019 - Naz Hamid on Diverse Design: How We Build for People

Published on

Naz gave a talk at New Adventures that really got to the core of diversity in all sense of the word. He started by explaining his culturally-rich upbringing and as being a "Third Culture Kid" who's now a "Third Culture Adult". It was obvious from the way he approached the topic of diversity that his personal experience living in different countries gave him a brilliant perspective of the world that let him see things from different points of view. He spoke about how design needs a "seat at the table" not just to influence the design but to understand the stakeholders viewpoints. It makes so much sense, we all care about user research so although the user comes first we should also understand all the other perspectives. It was a very good talk and unfortunately I was preserving my battery so the notes do not cover half of the interesting points Naz made.

  • Build bridges
  • involve a variety of people
  • anticipating the room
  • “You can start to develop learning who they are, understand what their interests are”
  • Champion others
  • don’t dominate a conversation or meeting
  • Engage and amplify
  • Understand your position and power
  • “Could you say more about that” for people who don’t talk much
  • Design by inclusion AND design for inclusion
  • Everybody in the company go to at least two coffee chats per year
  • Provoke discussion after the chat to find things that you’re not thinking about that others would
  • Showed a video of Natalie Portman talking about working in a diverse team
  • Progress over perfection
  • “Let’s do better”
  • “The fact we’ve got Nazis again”
  • “Public discourse and awareness is starting to raise”
  • “Diversity and inclusion is a perspective and a mindset that for me I was built with”

Feel free to read the rest of my notes from New Adventures.