#NHS 111 online

NHS 111 online live assessment external

4th November 2019

I began working on NHS 111 online around the stage of going into private beta. It was my first time on a government project and so I had not experienced or understood the stages required to get the Government Digital Services approval. This document explains all of the steps taken to meet the GDS requirements, it feels like a case-study in the work we've done over the past couple of years.

111 online: finding the right pathway external

29th March 2019

Mat Johnson is a designer I work alongside on 111 online, in this article he explains the trials and tribulations of trying to guide a user to the questions that are most appropriate to them. We are far from the holy grail, but I think acknowledging that is quite refreshing!